Web Privacy and Security Notice


The information in this notice may change at any time, without prior notice to any visitor. This notice covers the following topics:

Automatically collected information

If you browse or download information from our site, some information about your visit will be collected automatically. This information does not identify you personally. We automatically collect and store the following information about your visit:

  • The Internet Protocol (IP) address and domain name used. The IP address is a numerical identifier assigned to your Internet service provider or directly to your computer. We use this address to direct Internet traffic to you.
  • Type of browser and operating system you used.
  • Date and time you visited our site.
  • Specific pages or services you visited on our site.
  • Specific files you downloaded from our site.
  • If you linked to our site from another website, the address of that site.

The information is used only to help us understand our visitors and improve our site.

Voluntarily provided information

If during your visit to our website you voluntarily provide information by sending us an e-mail, participating in an online survey, or performing some other transaction online, the following may also be collected:

  • Your e-mail address and contents of your e-mail message, this would include attachments and signature blocks.
  • Information volunteered in response to a survey.
  • Information volunteered through an on-line form.
  • Information volunteered by participating in an online transaction with the City.

The information collected is not limited to text characters and may include audio, video and graphic information formats you send us.

We use your email address to answer your questions, address your concerns, or forward to someone else for a response. Survey information is used for the purpose identified by the survey. Information from other online forms is used for conducting City business related to the online form.

Personal information and choice

You may choose whether to provide personal information online.

“Personal information” is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual’s name, address, and phone number. A domain name or IP address is not considered personal information.

We do not collect personal information about you unless you voluntarily provide it to us by sending us email, participating in a survey, completing an online form, or engage in an electronic transaction. Your choice not to participate in these activities will not impair your ability to browse our website and read or download any information from it.

Visitors are cautioned that the collection of personal information requested from or volunteered by children will be treated the same as information given by an adult, and may be subject to public disclosure.

Public access to information

In Washington, laws exist to ensure that local government is open and that the public has a right to access records and information possessed by local government.

All of the information collected at this site is a public record that may be subject to inspection and copying by members of the public, unless an exemption in law exists.

Nondisclosure of certain information

The City of Olympia may require you to provide certain personal information in order to complete a specific transaction or to provide you with specific services. You may choose not to provide this information, but if you choose not to provide it we may be unable to provide these services, and you may be required to complete your transaction either in person or by mail.

Although information collected at this site may be subject to public disclosure, members of the general public do not have a right to inspect your credit card numbers, debit card numbers, electronic check numbers, card expiration dates, or bank or other financial account numbers that are supplied to the City for the purpose of electronic transfer of funds, except when disclosure is expressly required by law.

Access and correction of personal information

You can review any personally identifiable information we collect about you through our web site by submitting a request to the City. You may recommend changes to your personally identifiable information you believe to be inaccurate by submitting a request that verifies the inaccuracy.

To access your personally identifiable information collected, if any, or request correction of factual errors in your personally identifiable information, submit a public records request online.


Cookies are simple text files stored on your computer by your web browser. We try to limit the use of cookies. However, some of the applications the City builds and purchases utilize cookies to confirm the integrity of online transactions. Cookies used in this matter do not contain personally identifiable information.


The City has taken several steps to safeguard the integrity of its data and prevent unauthorized access to information it maintains, including but not limited to authentication, monitoring, and encryption.

This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the City’s website.

Unauthorized attempts to upload, change or destroy information on this website are strictly prohibited and may be punishable under the state computer trespass law, federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.


Information presented on our web site is considered public information and may be distributed or copied. Use of appropriate byline credits is requested. Information from this site may not be copyrighted and lists of individuals or directory information (including address, phone or email) may not be used for commercial purposes.


The City’s website has many links to other websites. These may include links to web sites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the City’s website and this Privacy Notice will not apply. When you link to another web site, you are subject to the privacy policy of that new site. Visitors linking to another site are encouraged to examine the privacy policy of that site.

Neither the City, nor any department, officer, employee of the City warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or out of date. Any person or entity that relies on any information obtained from this system does so at their own risk.

Maps are created for internal City use only. The parcels, right-of-ways, utilities and structures depicted on this map are based on information taken from historical records and aerial photos.  The information has not been independently verified as complete or accurate.  Access to such information is provided to the public as a matter of public record, for general information only.  The completeness and accuracy of this information should not be relied upon.  Private users are, therefore, cautioned to field-verify all information through a private, licensed professional.  The City of Olympia and its personnel expressly disclaim any liability arising from commercial or private use of this map or the information or absence of information contained herein.

Social media use policy - Moderated, limited discussion sites

The primary purpose of the City’s social media sites is to communicate news, events and information from the City to residents, businesses, visitors and other interested parties.

The City considers the social media sites that it creates and maintains, whether developed solely by the City or using a third-party social media resource (e.g. Facebook. Twitter, etc), to be moderated, limited discussion sites and not general public forums. The sites will be moderated by City staff. Discussion topics and information will be initiated by City staff. All posted content (comments, photos, links, etc) must relate to the particular discussion initiated by the City and be focused on City programs, services, projects, issues, events, and activities.

Any comment posted on City of Olympia social media sites by anyone other than an authorized City staff member acting on behalf of the City, is the opinion of the commentator or poster only. Publication of a comment or post does not imply endorsement of or agreement by the City of Olympia, nor do such comments necessarily reflect the opinions or policies of the City of Olympia government. 

The following are prohibited on City of Olympia social media sites:

  1. Posts and comments that include vulgar, offensive, threatening or harassing language, personal attacks or unsupported accusations.
  2. Posts and comments not related to the original topic, including random or unintelligible comments.
  3. Posts and comments that are not factual or accurate.
  4. Posts and comments that promote, foster or perpetuate discrimination on the basis of creed, color, age, religion, gender, marital status, national origin, physical or mental disability, sexual orientation, or any other status protected by law.
  5. Posts and comments that promote or advertise commercial services, unless the advertising is generated by the third-party social media service in such a manner that the City cannot block the advertising.
  6. Political comments promoting or opposing any person campaigning for election to a political office or promoting or opposing ballot propositions.
  7. Religious statements, including comments that endorse or oppose any type of religion, religious opinions or activities.
  8. Obscene or sexual content or links to obscene or sexual content.
  9. Conduct in violation of any federal, state or local law, or encouragement of illegal activity.
  10. Information that could compromise the safety or security of the public or public systems.
  11. Content that could violate the legal ownership interest of any other party.
  12. Content that could compromise an ongoing investigation.

The City of Olympia reserves the right to:

  1. immediately remove posted content that does not comply with this policy;
  2. remove posted content and/or comments after 30 days;
  3. deny access to City of Olympia social media sites to any individual who violates the City of Olympia’s Social Media Policy at any time, without prior notice;
  4. discontinue or delete a discussion thread at any time, without cause or prior notice.

All content added or uploaded to City of Olympia social media sites will be periodically reviewed by City staff. All content on City of Olympia social media is considered a public record.  For that reason, users should refrain from including telephone numbers, home addresses, email addresses, and any other private information in the body of their comment.

Communications and/or requests made through City of Olympia social media sites in no way constitutes a legal or official notice of or comment to the City of Olympia. For example, a post or comment on a social media site requesting public records will not be considered a public records request to the City, and a post or comment on an issue or topic subject to a noticed comment period will not be considered part of the official record for that issue or topic.

All comments and posts on City of Olympia sites offered through third-party services must comply with any and all terms or statements of use of the specific service (e.g. Facebook, Twitter, etc). The City of Olympia reserves the right to report any violation to the specific service in accord with policies of the third-party service.

This policy is subject to change without notice.

City Contact:

Kellie Purce Braseth, Strategic Communications Director

WiFi terms of  service and acceptable use policy

The Service is a free public service provided by The City of Olympia for the convenience of guests, visitors and vendors while they conduct City business or attend public meetings in City facilities. Your access to the Service is completely at the discretion of the City of Olympia, and your access to the Service may be blocked, suspended, or terminated at any time for any reason including, but not limited to, violation of this Agreement, actions that may lead to liability for The City of Olympia or its Hosts, disruption of access to other Users or networks, and violation of applicable laws or regulations. The City of Olympia may revise this Agreement at any time. By accessing the system, you accept this Agreement, and it is your responsibility to review it for any changes each time.

The City of Olympia supports the free flow of information and ideas over the Internet. Although The City of Olympia has and accepts no obligation to monitor your use of the Service nor edit or censor content transmitted (via e-mail, downloading, uploading, posting, or otherwise) through the Service, your access to the Service is conditioned on legal and appropriate use of the Service. The Service is filtered. Filters attempt to prevent users from viewing certain portions of the Internet, but they do not guarantee objectionable material will not be seen. Monitoring a child’s access to the Internet is the responsibility of the parent or legal guardian.

Your use of the Service and any activities conducted online through the Service shall not violate any applicable law or regulation or the rights of The City of Olympia, its Hosts, or any third party.

The use of the Service for the following activities is prohibited:

Spamming and invasion of privacy - Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another's' privacy.

Intellectual property right violations - Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party.

Obscene or indecent speech or materials - Using the City of Olympia's network to advertise, solicit, transmit, store, post, display, or otherwise make available obscene or indecent images or other materials. The City of Olympia will notify and fully cooperate with law enforcement if it becomes aware of any use of the Service in any connection with child pornography or the solicitation of sex with minors.

Defamatory or abusive language - Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another.

Forging of headers - Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Hacking - Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.

Distribution of internet viruses, trojan horses, or other destructive activities - Distributing information regarding the creation of and sending Internet viruses, worms, Trojan Horses, pinging, flooding, mail bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the Node or any connected network, system, service, or equipment.

Facilitating a violation of this agreement of use - Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate this Agreement, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.

Export control violations - The transfer of technology, software, or other materials in violation of applicable export laws and regulations, including but not limited to the U.S. Export Administration Regulations and Executive Orders.

Other illegal activities -Using the Service in violation of applicable law and regulation, including, but not limited to, advertising, transmitting, or otherwise making available Ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services.

Resale - The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale.

Notice of violations of the acceptable use policy

The City of Olympia requests that anyone who believes that there is a violation of the Acceptable Use Policy direct the information to:  website@ci.olympia.wa.us 

Agent to Receive Notification of Copyright Infringement Claims The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material posted on Internet sites infringes their rights under U.S. copyright law. If you believe in good faith that items, information or other materials appearing on the Service infringes your copyright, you (or your agent) may send The City of Olympia' Designated Agent a notice requesting that the item, information or material be removed, or access to it blocked. You can contact The City of Olympia's Designated Agent at: website@ci.olympia.wa.us


You acknowledge (i) that the Service may not always be available or error-free; (ii) that viruses or other harmful applications may be available through the Service; (iii) that The City of Olympia does not guarantee the security of the Service and that unauthorized third parties may access your computer or files or otherwise monitor your connection; (iv) that The City of Olympia's and that its Hosts ability to provide the Service without charge is based on the limited warranty, disclaimer and limitation of liability specified in this Section and it would require a substantial charge if any of these provisions were unenforceable.

The service and any products or services provided on or in connection with the service are provided on an "as is", "as available" basis without warranties of any kind. All warranties, conditions, representations, indemnities and guarantees with respect to the content or service and the operation, capacity, speed, functionality, qualifications, or capabilities of the services, goods or personnel resources provided hereunder, whether express or implied, arising by law, custom, prior oral or written statements by the City of Olympia, or otherwise (including, but not limited to any warranty of satisfactory quality, merchantability, fitness for particular purpose, title and non-infringement) are hereby overridden, excluded and disclaimed. Some jurisdictions do not allow the exclusion of certain waranties, so the above exclusions may not apply to you.

No consequential damages

Under no circumstances will the City of Olympia, its hosts, their suppliers or licensors, or their respective officers, directors, employees, agents, and affiliates be liable for consequential, indirect, special, punitive or incidental damages or lost profits, whether foreseeable or unforeseeable, based on claims of customer, its appointees or its or their customers (including, but not limited to, unauthorized access, damage, or theft of your system or data, claims for loss of goodwill, claims for loss of data, use of or reliance on the service, stoppage of other work or impairment of other assets, or damage caused to equipment or programs from any virus or other harmful application), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort or otherwise. In no event will the aggregate liability that the City of Olympia or its hosts may incur in any action or proceeding exceed $100. The limitations, exclusions and disclaimers set forth in this section will not apply only if and to the extent that the law or a court of competent jurisdiction requires liability under applicable law beyond and despite these limitations, exclusions and disclaimers.


You agree to indemnify and hold harmless The City of Olympia, its Hosts, and its and their suppliers and licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable attorney's fees) arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the Service, any violation of any third party's rights or an violation of law or regulation, or any breach of this agreement. This Section will not be construed to limit or exclude any other claims or remedies that The City of Olympia may assert under this Agreement or by law.


This Agreement shall not be construed as creating a partnership, joint venture, agency relationship or granting a franchise between the parties. This Agreement will be governed by and interpreted in accordance with Washington State law, excluding its conflict of law principles. Except as otherwise provided above, any waiver, amendment or other modification of this Agreement will not be effective unless in writing and signed by the party against whom enforcement is sought. If any provision of this Agreement is held to be unenforceable, in whole or in part, such holding will not affect the validity of the other provisions of this Agreement. The City of Olympia's performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement shall waive or impede The City of Olympia's right to comply with law enforcement requests or requirements relating to your use of this Service or information provided to or gathered by The City of Olympia with respect to such use. This Agreement constitutes the complete and entire statement of all terms, conditions and representations of the agreement between you and The City of Olympia with respect to its subject matter and supersedes all prior writings or understanding.