Coronavirus (COVID-19) Information

Mayor Selby in front of City Hall in face mask

Program & service updates

With Governor Jay Inslee’s June 30 order to lift COVID-19 restrictions and fully reopen the state, City of Olympia operations will reopen as follows:

City Hall

Beginning Tuesday, July 6, the Olympia City Hall lobby will open from 9 a.m. – 4 p.m. Monday through Friday.  Regular customer services will be provided at both the first and second floor counters. Permit Center staff will be available for in-person consultations on the second-floor counter during business hours.

Face coverings are still required for unvaccinated customers for their safety and the safety of others. Customers who are fully vaccinated do not need to wear face coverings or physically distance when seeking services. 

Olympia Center

For the months of July and August, the Olympia Center’s front service counter will be open from 8 a.m. - 5:30 p.m., Monday through Friday. Second floor showers will remain closed for the summer.  However, downstairs restrooms are available for the public. Olympia Center space and the Harbor House can be reserved for use from 8 a.m. – 6 p.m., Mondays through Fridays. Customer service is available by phone from 8 a.m.-5 p.m. by calling 360.753.8380.

Olympia Fire Department

Beginning, July 1, the Olympia Fire Department business office in Fire Station 1 will be open from 8 a.m. – 4 p.m.

Olympia Police Department

The Police Department customer service counter will open to the public will open from 9 a.m. – 4 p.m. Monday through Friday.

Utility billing staff answering phone calls

Resources & assistance

Public Health Information

For the latest information, recommendations, and answers to specific questions about COVID-19, please visit the Thurston County Public Health website.

Rent Assistance & Tenant Protection

Rent assistance is available for qualifying Thurston County households impacted by COVID-19. Landlords and tenants can learn more about these programs by connecting directly with the Community Action Council of Lewis Mason Thurston Counties or Community Youth Services.

Olympia's Rental Housing Code establishes temporary protections for tenants who have fallen behind on their rent due to the COVID-19 pandemic. Get all of the details on our Tenant Protections page.

Utility Relief

City of Olympia utility customers affected by the COVID-19 emergency can fill out a simple self-certification form to have their utility payments deferred for 60 days without interest or penalties. Complete the form...

Utilities will not be shut off for non-payment for anyone who cannot make payments due to the impacts of the coronavirus. The declaration will be in effect until July 31, 2021 (unless extended).

Business Assistance & Economic Recovery

Olympia businesses can defer their first quarter, 2020 Business & Occupation (B&O) tax filings and payments until July 31. Filings and taxes are normally due at the end of April.

PBIA ratepayers affected by the COVID-19 emergency can fill out a simple self-certification form to have their PBIA assessments deferred until December 18. Complete the form...

In addition, the City is joining our regional partners to address the economic impacts of COVID-19. Small businesses hit by the loss of revenue because of the coronavirus outbreak can find a list of resources on the Thurston Economic Development Center website.

The City has also entered into contracts with several local non-profits to bolster the community’s response to the coronavirus pandemic.

  • $50,000 to the Thurston County COVID-19 Response Fund established by the United Way and the Community Foundation of South Puget Sound. The fund will help build the capacity of local nonprofit organizations to respond to the crisis. It will also help individuals and families who have been affected, such as hourly wage earners and those without access to sick leave and health benefits.
  • $500,000 set aside for regional economic recovery work. Some of these funds have already gone to partners like the Olympia Downtown Alliance and Thurston County Chamber of Commerce  to assist in directing businesses and their employees to support resources and assistance programs via the new website

Mental Health & Wellness

On June 11, the City Council's General Government Committee convened a Virtual Town Hall on mental health and wellness during the COVID-19 pandemic.