Because there are no credit card fees and low processing costs, automatic payment made through the City saves the Utility, and our customers money.
We will send you your normal utility bill or you can view your bill online. This will inform you of the amount that will be withdrawn from your account on the due date listed on your bill.
Each payment will be clearly identified on your checking account statement from your bank, savings and loan, or credit union. Additionally, each City of Olympia utility statement will reflect the payment.
Just call or write the Utility Billing Customer Service Section and let them know that you would like to stop the Automatic Bill Payment process. Remember, there may be timing issues, so be sure to plan ahead.
Your bank will charge you a fee as well as the City. The City's fee for insufficient funds is $25.00.
Contact Utility Billing at 360.753.8340 or firstname.lastname@example.org.
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Read the City's statement on the George Floyd murder trial verdict here.
The community is encouraged to share their perspectives as we create a new Commission to advise Council and staff on diversity, equity and inclusion. You can give us your ideas on Engage Olympia, join a City-wide community conversation and sign up for email updates. Read the announcement...
The search for a new Police Chief is postponed until the completion of the City’s Reimagining Public Safety process. More...
The City Hall lobby is now open for customer service from 10 a.m. until 3 p.m., Monday through Friday. COVID-19 safety procedures are in place. Residents can still take care of most common needs online on our Online Services page.
City Council will continue to hold its regular meeting schedule during the coronavirus emergency, but the Council Chamber will be closed to the public. You can register to watch the meetings live via Zoom (links on our City Council page). Meeting recordings are available the following day on the City's online meeting management system.
How to comment
Links to Council (and Council committee) meeting packets will be posted on the City Council page when available (typically 5 days prior to meeting). Once posted, the public can sign up to speak during the public comment period of the meeting when they register to attend or submit comments on agenda items until 4 p.m. the day of the meeting. Comments can also be emailed to email@example.com.
Agendas and Minutes for City Council and most advisory committees.
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Last Updated: Dec 30, 2019
The City of Olympia is committed to the non-discriminatory treatment of all persons in employment and the delivery of services and resources.
City of Olympia, Washington
PO Box 1967
Olympia, WA 98507-1967