OlyConnects - Citizen Service Request

Submit a request

Complete the form below to submit your non-emergency service request. The more detailed information you provide, the better we will be able to assist you.

If you require immediate public safety assistance, please dial 911. For after-hours utility emergencies, call 360.753.8333.

Our regular business hours are 8 a.m. to 5 p.m., Monday through Friday. Service requests submitted after hours will be reviewed the next business day. Service requests submitted Friday evening, during the weekend, or on a City recognized holiday, will be reviewed on the next business day.

OlyConnects is also available as a mobile application that includes links to the City's website, news, calendar and social media.