Because there are no credit card fees and low processing costs, automatic payment made through the City saves the Utility, and our customers money.
We will send you your normal utility bill or you can view your bill online. This will inform you of the amount that will be withdrawn from your account on the due date listed on your bill.
Each payment will be clearly identified on your checking account statement from your bank, savings and loan, or credit union. Additionally, each City of Olympia utility statement will reflect the payment.
Just call or write the Utility Billing Customer Service Section and let them know that you would like to stop the Automatic Bill Payment process. Remember, there may be timing issues, so be sure to plan ahead.
Your bank will charge you a fee as well as the City. The City's fee for insufficient funds is $25.00.
Contact Utility Billing at 360.753.8340 or olyutilities@ci.olympia.wa.us.
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For information about impacts to City operations, business resources, and more visit our COVID-19 Information page.
All City buildings are closed to the public through at least April 10. You can take care of many of your most common needs on our Online Services page.
City of Olympia utility customers affected by the COVID-19 emergency can fill out a simple self-certification form to have their utility payments deferred for 60 days without interest or penalties. Complete the form...
The Olympia City Council will continue to meet during the COVID-19 emergency, but the Council Chamber will be closed to the public and no public comment will be taken at the meeting in order to comply with social distancing guidelines.
How can I comment?
A link to the Council agenda and meeting packet will be posted to Engage Olympia after 3 p.m. the Thursday before the meeting. Once posted, the public can comment on agenda items until noon on the Tuesday that Council meets.
Agendas and Minutes for City Council and most advisory committees.