Because there are no credit card fees and low processing costs, automatic payment made through the City saves the Utility, and our customers money.
We will send you your normal utility bill or you can view your bill online. This will inform you of the amount that will be withdrawn from your account on the due date listed on your bill.
Each payment will be clearly identified on your checking account statement from your bank, savings and loan, or credit union. Additionally, each City of Olympia utility statement will reflect the payment.
Just call or write the Utility Billing Customer Service Section and let them know that you would like to stop the Automatic Bill Payment process. Remember, there may be timing issues, so be sure to plan ahead.
Your bank will charge you a fee as well as the City. The City's fee for insufficient funds is $25.00.
Contact Utility Billing at 360.753.8340 or olyutilities@ci.olympia.wa.us.
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City buildings are now open to the public. Special hours and restrictions are in place. Visit our COVID-19 page for details.
Customers are reminded that they can still take care of most City business from home on our Online Services page.
City Council will continue to hold its regular meeting schedule during the coronavirus emergency, but the Council Chamber will be closed to the public. You can register to watch the meetings live via Zoom (links on our City Council page). Meeting recordings are available the following day on the City's online meeting management system.
How to comment
Links to Council (and Council committee) meeting packets will be posted on the City Council page when available (typically 5 days prior to meeting). Once posted, the public can submit comments on agenda items until 4:30 p.m. the day of the meeting. Comments should be emailed to citycouncil@ci.olympia.wa.us.
Agendas and Minutes for City Council and most advisory committees.