City Utilities

Featured Programs/Services

Highlighted Information

Contacting Utility Billing at 360.753.8340 Option 0

 

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact Public Works Dispatch at 360.753.8333 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping            
  • Call 360.753.8333 (select "0" for the dispatcher)
  • Submit a request online
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

 

Other City Programs and Services

 

  • Submit a Service Request Online
  • Get details about current utility rates
  • Auto Payments, Learn About Automatic Payments and Download Forms

City Calendar

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City Updates

  • WATER pH CHANGE

    Olympia's drinking water pH changed the week of April 16. Customers with fish tanks, home brewers or those with medical concerns should take note. More...

  • LICENSE PLATE RECOGNITION (LPR)

    Parking Services is implementing License Plate Recognition (LPR) technology to enable more convenient ways to pay for parking, improve efficiency & accuracy, and collect anonymous occupancy data. More...

  • OLYMPIA ONWARD!

    Our second Annual Report is now available. Olympia Onward tells the story of making the community's vision for Olympia real. It highlights stories of success, priorities for the year, and community indicator data to track our progress. Read it now...

  • OPD YEAR IN REVIEW

    The OPD Year in Review features annual crime statistics, stories of successful community partnerships, and highlights some of what we hope to accomplish in 2018. More...

  • ARTS WALK MAPS - AVAILABLE NOW!

    Spring Arts Walk is April 27 & 28 - make your plans now! Event maps are now available for download, and will be at participating businesses by Friday, April 13. More...

  • 2018 Water Quality Report

    The City’s annual water quality report shows that Olympia’s water meets all State and Federal drinking water standards. More…

  • REGISTER NOW!

    Registration for Spring & Summer Parks, Arts & Recreation camps, classes, and programs is open now! More...

  • 2018-2023 CAPITAL FACILITIES PLAN

    The 2018-2023 Capital Facilities Plan is now available. More...

  • 2018 ADOPTED OPERATING BUDGET

    The 2018 Preliminary Operating Budget is now available. More...

  • OLYMPIA MUNICIPAL CODE

    Quick link to codes and standards including Olympia Municipal Code.

  • MEETINGS

    Agenda and Minutes for City Council and most advisory committees.