City Utilities

Featured Programs/Services

Highlighted Information

Contacting Utility Billing at 360.753.8340 Option 0

 

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact Public Works Dispatch at 360.753.8333 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping
  •                                   
  • Call 360.753.8333 (select "0" for the dispatcher)
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

Other City Programs and Services

 

  • Get details about current utility rates
  • Sign up to have Automatic Bill Pay for your Utililty Bill
  • Auto Payments, Learn About Automatic Payments and Download Forms

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City Updates

  • SHARE YOUR THOUGHTS ON FUTURE BIKE CORRIDORS. Learn more about Olympia's first bike corridor, take a survey, and draw your own route ideas in our Bike Corridors Story Map.
  • POET LAUREATE. Apply now to become Olympia's first Poet Laureate. Deadline is 5pm on Friday, September 30. More...
  • CUSTOMER SERVICE SURVEY. Have you contacted Public Works Customer Service in the past year? Take this survey and tell us how we did!
  • LEAD INFORMATION - OLYMPIA'S WATER QUALITY. In the midst of recent news stories about lead and water quality, we have compiled some helpful information about Olympia's water system, our quality control measures and how you can keep your water safe at home. More...
  • 2017-2022 PRELIMINARY CAPITAL FACILITIES PLAN.

    The 2017-2022 Preliminary Capital Facilities Plan is now available to view online. For more information on Olympia’s Budget process or how you can be involved please see our Budget 365 page

  • US 101/WEST OLYMPIA ACCESS PROJECT. Learn about the recommended highway ramp additions on US-101 at West Olympia. More...
  • OLYMPIA MUNICIPAL CODE. Quick link to codes and standards including Olympia Municipal Code.
  • MEETINGS. Agenda and Minutes for City Council and most advisory committees.