City Utilities

Featured Programs/Services

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Contacting Utility Billing at 360.753.8340 Option 0

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact the Public Works Dispatcher at 360.753.8588 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping
  •                                   
  • Call 360.753.8588 (select "0" for the dispatcher)
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

 

Other City Programs and Services:

 

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City Updates

  • HOLIDAY SAFETY TIPS Check out OPD's Holiday Safety Tips and stay safe this winter! More...
  • SPECIAL PRESENTATION - URBAN GREENSPACE. You are invited to attend the third in a series of informational panel discussions, Urban Greenspace, Monday, December 9, 6:30pm, at Olympia City Hall, 601 4th Ave E in the City Council Chambers. More...
  • CITY UTILITY CUSTOMERS. Check out our new, easy to use online bill pay service. 24/7 access to multiple accounts with one convenient login. Sign up for paperless billing, pay with e-check or credit card, view payment history, find your garbage and recycling pickup days, and track your water consumption. Go now...
  • Olympia Municipal Code. Quick link to the Olympia Municipal Code...
  • Meetings. Agenda and Minutes for City Council and most advisory committees (does not include Design Review Board, Hearing Examiner, or Site Plan Review Committee). Not sure how to use the system? Check out our Quick Start users guide.