City Utilities

Update Your Phone Number

Have you disconnected your landline or changed your phone number? Please call 360.753.8340 to update your number and make it easy for us to reach you. We may need to call you if we detect a leak at your home or if there's an issue with your utility services.

Featured Programs/Services

Highlighted Information

Contacting Utility Billing at 360.753.8340 Option 0

 

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact Public Works Dispatch at 360.753.8333 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping            
  • Call 360.753.8333 (select "0" for the dispatcher)
  • Submit a request online
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

 

Other City Programs and Services

 

  • Submit a Service Request Online
  • Get details about current utility rates
  • Auto Payments, Learn About Automatic Payments and Download Forms

City Calendar

City Updates

  • 2020 BUDGET: YOUR PRIORITIES

    As we begin to develop the City budget for 2020, we know there may be some difficult decisions to make. So we need to hear from you. What are your top priorities? Take the surveys on Engage Olympia...

  • 2019 ANNUAL REPORT AVAILABLE

    Olympia Onward tells the story of our commitment to making our community vision real. It highlights stories of success, priorities for the year, and community indicator data to track our progress. Download Olympia Onward...

  • 2019 Preliminary Operating Budget

    The 2019 Preliminary Operating Budget is now available. More...

  • 2019-2024 Adopted Capital Facilities Plan

    The 2019-2024 Capital Facilities Plan (CFP) is now available. More...

  • Olympia Municipal Code

    Quick link to codes and standards including Olympia Municipal Code.

  • Meetings

    Agenda and Minutes for City Council and most advisory committees.