City Utilities

Featured Programs/Services

Highlighted Information

Contacting Utility Billing at 360.753.8340 Option 0

 

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact Public Works Dispatch at 360.753.8333 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping            
  • Call 360.753.8333 (select "0" for the dispatcher)
  • Submit a request online
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

 

Other City Programs and Services

 

  • Submit a Service Request Online
  • Get details about current utility rates
  • Auto Payments, Learn About Automatic Payments and Download Forms

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City Updates

  • NEWS RELEASE - City AFFIRMS COMMITMENT TO FIGHT CLIMATE CHANGE. The City of Olympia is highly disappointed in the decision of the Trump Administration to withdraw from the Paris Climate Accord. More...
  • OLYMPIA ONWARD! The first Annual Community Report on the Action Plan is available now. The Report highlights our priorities, shares stories of success, reports on our indicators, and tells the story of our community’s commitment to making our vision for Olympia real. More...
  • DOWNTOWN STRATEGY UPDATE. Olympia's Downtown Strategy was adopted on April 25. View the document now on our Downtown Strategy page.
  • 2017 ADOPTED OPERATING BUDGET. The 2017 Adopted Operating Budget is available for viewing.
  • 2017-2022 ADOPTED CAPITAL FACILITIES PLAN. The 2017-2022 Adopted Capital Facilities Plan is now available to view online. For more information on Olympia’s Budget process or how you can be involved please see our Budget 365 page
  • OLYMPIA MUNICIPAL CODE. Quick link to codes and standards including Olympia Municipal Code.
  • MEETINGS. Agenda and Minutes for City Council and most advisory committees.