City Utilities

Featured Programs/Services

Highlighted Information

Contacting Utility Billing at 360.753.8340 Option 0

 

       Call us About           How to contact US
  • Starting or stopping service.
  • Questions about your bill
  • Schedule an additional garbage pick-up
  • Questions about water usage
  • Temporary water shut-off requests
  • Leaking water meters or water leak                   
  • Call 360.753.8340 (select "0" for a customer service representative)
  • Physical Address: 601 4th Ave E, Olympia
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays)
  • Mailing Address: PO Box 7966, Olympia, WA 98507-7966

 

Contact Public Works Dispatch at 360.753.8333 Option 0

         Call Us About           How to contact Us
  • Reporting backed up sewer line 
  • Clogged storm drains 
  • Dirty water concerns
  • Flooding streets
  • High and low water pressure
  • Missing storm drains and man-holes covers
  • Rat in the sewer
  • Report spills
  • Step alarm going off 
  • Water main breaks
  • Illegal dumping            
  • Call 360.753.8333 (select "0" for the dispatcher)
  • Submit a request online
  • Email publicworks@ci.olympia.wa.us
  • Hours: Monday - Friday from 8:00 a.m. to 5:00 p.m. (except City recognized holidays). 
  • After-hours emergencies call 360.753.8333

 

Other City Programs and Services

 

  • Submit a Service Request Online
  • Get details about current utility rates
  • Auto Payments, Learn About Automatic Payments and Download Forms

City Calendar

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City Updates

  • ADDRESSING HOMELESSNESS

    The City Council has directed immediate actions to respond to homelessness in our community. More...

  • COMCAST CABLE FRANCHISE AGREEMENT

    Thurston County and the Cities of Lacey, Olympia, and Tumwater are collaborating to negotiate the renewal of the franchise agreement with Comcast. Learn about the process and share your thoughts. More...

  • 2019-2024 PRELIMINARY CAPITAL FACILITIES PLAN

    The 2019-2024 Preliminary Capital Facilities Plan is now available. More...

  • 2018 ADOPTED OPERATING BUDGET

    The 2018 Preliminary Operating Budget is now available. More...

  • OLYMPIA MUNICIPAL CODE

    Quick link to codes and standards including Olympia Municipal Code.

  • MEETINGS

    Agenda and Minutes for City Council and most advisory committees.